The Go-Giver written by Bob Burg and John David Mann is one of those books written in parable style, just like the One Minute Manager and Who Moved My Cheese, it uses a story to teach business lessons in a very engaging way. The book is centred around, Joe, a highly driven salesman who is bent on achieving his quarterly target. Joe needs all the support he can get. He is introduced to Pindar by a colleague, who believes Pindar might be able to help him.
Pindar does end up helping Joe, but not in the way he expects. Though he doesn’t help Joe achieve his sales targets, he does help Joe become a go-giver, which is the exact opposite of what Joe had always believed was necessary to succeed. Pindar helps Joe to learn the five laws of a go-giver which are: Continue reading
Action learning has been an approach I admired for a long time and three years ago I trained to become an action learning practitioner and even got to use it as part of a leadership development programme. Action Learning For Change, which I first read about four years ago and I’m now reading again is one of those books that inspired me to take on action learning. The reason being, the book describes a simple approach to implementing action learning which almost anyone can understand and I like simple. In my opinion Lynee and Nigel have done a brilliant job to make action learning an accessible practice.
About the book, though it covers 220 pages you can read it in a couple of hours and even though the entire book is written in black and white, it’s very visually appealing. It uses a good balance of quotes, bullet points, case studies, tables, diagrams and images. Each chapter is broken into small sections which are easy to digest so reading it won’t feel like a chore. Continue reading
The Three Levels of Leadership by James Scouller is a book that claims to help you develop your leadership presence, knowhow and skill. The book focuses on three leadership levels which it labels as Personal, Private and Public levels. The book’s core content is split across two parts which are Part 1: The Foundational ideas and Part 2: Personal leadership.
Part 1 has four chapters. I have briefly summarised each of these chapters in short paragraphs below.
- Leadership and The Leader: This chapter discusses three inner issues which leaders face, defines leadership and touches on what a leader is for.
- The Three Levels of Leadership Model: In this chapter, the difficulty of becoming a leader is discussed. The Three Levels of Leadership Model, a core aspect of the book is also introduced.
- Public, Private and Personal Leadership: The components of the Three Levels of Leadership Model are discussed in more detail.
- Summarising the Foundations: In this chapter, the core foundations of the information in the book are summarised which are a model called Leadership’s Four Dimensions and The Three Levels of Leadership.
Part 2 contains majority of the book with six chapters. Continue reading
Previously I reviewed the book One Minute Manager by Kenneth Blanchard and Spencer Johnson which is a management book with some key management principles explained through a story. Fish! is another book written in exactly the same story format. In fact Kenneth Blanchard wrote the foreword to this book. This book also deals with some key leadership and management principles, but that of motivating teams to perform and what makes it a great book to read is the simplicity with which the book is written, it’s captivating story and how short it is. The book is just 110 pages of reading content and that includes a real life story of applying the Fish! principles.
So what really is this book about? Mary Jane Ramirez is a mother of two children who recently lost her husband. She works in a department nicknamed the ‘toxic energy dump’ by the other people in the company because of how demotivated the team members of the department are. Mary Jane has been told to turn her team around or risk losing her job. She is thinking hard about the possibility of turning the team around when she comes across the Pike Place Fish Market in Seattle after taking a wrong turn during her lunch break at work. She observes how motivated the guys selling fish are, considering that selling fish is not the most glamorous or exciting job in the world. She gets to know one of the guys in the fish market called, Lonnie, whom she tells about her situation at work.
Lonnie offers to help her using the principles of the fish market and gives her the four principles which were used to make the fish place an exciting place to work. She applies the principles to her department and successfully makes her team a more motivated one. The four principles that Mary Jane learnt from Lonnie are:
- Choose your attitude: There is always a choice about the way you do your work even if there is not a choice about the work itself.
- Play: Create an environment of fun while working. If people can have fun selling fish then almost everyone can create fun in their work.
- Make their day: Involve the people, especially your customers in the fun environment too. Help them to enjoy interacting with you.
- Be there: Fully engage with the people you work with. Give them full attention.
Mary Jane worked hard to understand these four principles and found a way to apply them to her workplace. There is a fairy tale ending to the story, Lonnie and Mary Jane get married.
The significance of this book is that the writers, Lundin, Paul and Christensen believe that we can implement the Fish! principles in our own teams too, and it does not necessarily have to be a work team. It can be a family or even a volunteer group. If you want to make a team more motivated or responsive the Fish! principles might just help.
The One Minute Manager is a classic leadership and management book that distills three key management skills in the form of a short story. Written by Kenneth Blanchard and Spencer Johnson, the original version of the book was written in the year 2000 and has been updated since then. This is a book that can be read in one seating and is very easy to understand. The story is centred around a young manager who meets up with the One Minute Manager to learn what makes him a good manager. Throughout the book, the young manager not only discusses with the one minute manager, but also meets with some of his direct reports to learn from them how the one minute manager operates. Three key skills are discussed in the book and these are referred to as the secrets for one minute management. They are:
- One minute goals: setting goals that can be read in one minute. These goals must not cover more than one side of an A4 sheet and must have 250 words or less.
- One minute praisings: This is about catching people doing things right and immediately praising them for what they did.
- One minute reprimands: This is about correcting people immediately you notice that they have done something wrong.
This is a book that tries to summarise some of the most important skills of leadership and management into three techniques using an engaging story. If you’ve read this book before, read it again. If you haven’t read it before then you need to read it. Though it’s quite old, it’s a refreshing read when compared to all the complex management books currently being written. Management and leadership should be explained in a simple way and this book succeeds at doing that.